To achieve high growth alongside the fast-evolving unpredictable nature of business, leaders are required to be adaptable to challenges and must develop a human-centered approach to engaging customers and employees along the journey.

Topics Include

Shifting Gears and Business Agility

Recent years have seen businesses flex their agility to be able to cope with the unexpected, but countless pivots can often endanger sight of the bigger picture. In these sessions, you'll learn how to create a roadmap that works towards your north star goal while leaving room for the unpredictable and how to engage your employees along the journey.

New Age of Customer-Centricity

The role of the customer is no longer focused on Customer teams. Developing products that delight and attract customers requires collaboration across technical and non-technical teams and an understanding of who your customer is. Join these sessions to learn how to build ownership of the customer in cross-functional teams and using data to bring it all together in an age of increased personalization.

Workforce Development and Resource Planning

As economic uncertainty rages on, leaders everywhere will be feeling the squeeze on their teams and justifying every cost. In these sessions, you'll learn how to effectively plan your team's priorities to align with the business needs and how to lean on technology to fill the gaps in your workforce.

Sessions Include

Altered State: Digital Risk Management in the Wake of Business Disruption and Technology Acceleration

Sophie Ross, Global Chief Executive Officer @FTI Technology

Altered State: Digital Risk Management in the Wake of Business Disruption and Technology Acceleration

Sophie Ross, Global Chief Executive Officer @FTI Technology

Creating Richer Automation Solutions

Elaine Zhou, Chief Technology Officer @Change.org

Creating Richer Automation Solutions

Elaine Zhou, Chief Technology Officer @Change.org

Building the Future of Work without Burning Out Your Workforces

Teresa Dietrich, Chief Product and Community Officer @Stack Overflow

Building the Future of Work without Burning Out Your Workforces

Teresa Dietrich, Chief Product and Community Officer @Stack Overflow

Fireside Chat: Creating Valued Customer-Enabled Technical Teams

Happy Wang, SVP of Engineering @Everbridge & Catherine Blackmore, Group Vice President, Customer Success @Oracle.

Fireside Chat: Creating Valued Customer-Enabled Technical Teams

Happy Wang, SVP of Engineering @Everbridge & Catherine Blackmore, Group Vice President, Customer Success @Oracle.

 

 

 

Embracing Automation - Key to Scaling Your Business

Maria Yuin, VP of Software Engineering @Salesforce

Embracing Automation - Key to Scaling Your Business

Maria Yuin, VP of Software Engineering @Salesforce

Join Us In May 2023